Frequently Asked Questions
Everything you need to know about your TORRAS experience, from shipping to product care.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy for electronic accessories?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do TORRAS products come with a warranty?
Yes, all TORRAS products include a 12-month limited warranty that covers manufacturing defects. You can extend this by registering your product on our website.
Are your phone cases compatible with wireless charging and MagSafe?
Most of our latest cases are fully compatible with Qi-certified wireless chargers and MagSafe accessories. Please check the specific product description for compatibility details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I track my package once it has shipped?
Once your order is dispatched, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.